Billing & Collections Specialist

Description

About Us

Welcome to Reeco, where we’re transforming the back-of-house tech for the hospitality industry. Think of it like this: while hotels are all about luxury and convenience, their operations are often stuck in the ‘90s. From emailing suppliers to doing inventory with pen and paper – it’s outdated, inefficient, and expensive. That’s where we come in! With the power of AI, we help streamline operations for top brands like Hilton, Marriott, Hyatt, and IHG, so they can focus on what really matters – delivering amazing guest experiences while keeping everything running like clockwork. Why Reeco At Reeco, we live by our core values - Heart: Humility, Excellence, Ambition, Respect, Transparency, and Trust. We believe that by putting both heart and mind into everything we do, we can transform the hospitality industry. Join us and help build the future of hospitality tech.

Key Responsibilities

• Billing & Collections (AR)
• Issue accurate, timely customer invoices and manage billing inquiries
• Own collections end-to-end: track receivables, follow up proactively, accelerate payments, and flag risks
• Reconcile incoming payments (Stripe / bank) and keep AR clean
• Partner with Sales, Customer Success, and Account Management teams to resolve customer issues and accelerate collections
• Track, analyze, and report on collections activity and accounts receivable performance
• Identify opportunities to improve collections processes and increase operational efficiency
• Communicate with customers to resolve payment discrepancies and disputes.

Requirements

• •• An entry-level role — a bachelor’s degree in Economics, Finance, Accounting, or Business Administration (or currently completing one)
• Strong comfort with numbers, reconciliations, and attention to detail; a genuine interest in finance operations
• Native English — a must (works closely with the US entity and vendors)
• Highly organized and detail-oriented, with strong ownership and follow-through
• Comfortable working across Israel/US time zones and multiple stakeholders (finance, HR, vendors, customers)
• Proficiency in Excel/Sheets; familiarity with billing/payment systems (Stripe an advantage)
• Discretion and reliability handling sensitive financial data
• Ability to work independently and as part of a team in a fast-paced environment.