Collections & Billing Specialist

Description

DealHub.ai is building the future of agentic revenue technology. Trusted by leading global businesses, we’re redefining what revenue teams can achieve with AI and agentic execution across the deal lifecycle. Our mission is simple: help businesses Own Your Revenue with greater speed, intelligence, and governance. We are looking for a detail-oriented, proactive, and experienced Collections and Billing Specialist to join our finance team. In this role, you will be responsible for managing accounts receivable, preparing, issuing, and delivering customer invoices, ensuring the timely collection of outstanding balances, and maintaining strong customer relationships.

Key Responsibilities

• Review customer agreements and order forms to ensure accurate booking, billing setup, and invoice generation.
• Serve as the day-to-day point of contact for our enterprise clients on billing and payment matters.
• Prepare, issue, and deliver customer invoices while maintaining accurate billing records across company systems.
• Manage the end-to-end collections process, including monitoring customer balances, following up on overdue receivables and payments, and resolving collection issues.
• Investigate and resolve billing, payment, and account discrepancies in partnership with customers.
• Process billing adjustments, credit memos, cancellations, and customer account documentation as needed.

Requirements

• At least one year of hands-on experience in billing, accounts receivable, or collections.
• Understanding of customer invoicing, payment follow-up, account reconciliation, and dispute resolution.
• Excellent English communication skills, both written and verbal.
• Strong Excel, analytical, organizational, and problem-solving skills, with high attention to detail.
• Ability to work independently and collaborate across teams.
• Ability to prioritize effectively and meet tight deadlines.
• Advantage: Experience with Salesforce and ERP systems such as Priority.