Customer Service Coordinator (20001596)

Description

We are looking for a Customer Service Representative to join our dynamic team. In this role, you will be part of a fast-paced, international environment, working closely with colleagues and partners across the globe. This is a great opportunity to gain exposure to global operations, develop cross-functional collaboration skills, and grow within a young, energetic, and supportive work environment.

What you’ll do

• Provide professional and timely information to customers regarding import/export processes and regulations.
• Handle customer inquiries via email and phone, ensuring high levels of service and satisfaction.
• Work with a variety of internal systems and tools to manage customer requests efficiently.
• Collaborate with multiple internal and external stakeholders worldwide (including different departments, agencies, and global partners).

What you’ll gain

Hands-on experience in a global, multi-interface environment. Opportunity to work in a dynamic, fast-growing international company. Exposure to diverse cultures and international business practices. A young, collaborative, and supportive team environment. Professional development and growth opportunities within the organization.

Requirements

You'll need to have

Academic education (B.A). Control of office tools, (Word, Excel, PowerPoint). High proficiency in English Experience in the Customer Service field