Customer Support - Night Shift

Description

Arbitrip – A Growing Travel Technology Startup Arbitrip provides a travel management solution used by leading tech companies worldwide—from early■stage startups to publicly traded NASDAQ companies. We're looking for a passionate Customer Service Representative to join our remote Customer Service team. This shift■based role is suitable for students and offers real opportunities for growth and advancement.

Responsibilities

• Provide fast and efficient support to end■users, suppliers, hotels, and partners.
• Improve customer experience and retention through behavioral and activity analysis.
• Contribute to product development by analyzing customer feedback and offering creative insights.

Requirements

Requirements

• Previous experience in customer service and excellent interpersonal skills.
• Availability for shift work.
• Very high proficiency in English and Hebrew (spoken and written).
• Strong teamwork, collaboration, and communication abilities.
• Advantage: experience in the travel industry or travel agencies.

Shift Times

Sunday–Thursday

• 18:30–01:15
• 01:00–08:15

Friday–Saturday

• 08:00–16:00
• 16:00–00:00
• 00:00–08:15