System Hardware Engineer, Graviton Platform

Annapurna Labs, as part of Amazon, is looking for a Sustaining Lead Engineer to join the team responsible for maintaining and improving the manufacturing health of our cloud server platforms at scale.As Annapurna Labs, as part of Amazon, is looking for a Sustaining Lead Engineer to join the team responsible for maintaining and improving the manufacturing health of our cloud server platforms at scale.

As a Sustaining Lead Engineer, you will own the ongoing producibility, yield, and quality of Amazon Graviton server products across high-volume manufacturing sites — driving root-cause analysis, process improvements, and supply continuity for products already in mass production. This is a multidisciplinary role spanning hardware, firmware, test, and manufacturing process domains.

Key job responsibilities

• Support new product introduction (NPI) to volume transition by defining production-readiness criteria and validating manufacturing processes at scale
• Own manufacturing yield, quality, and reliability metrics for Graviton server platforms in volume production; drive systematic root-cause analysis and corrective actions for field and factory issues
• Partner with Contract Manufacturers (CMs) to monitor process health, resolve production escapes, and implement continuous improvement initiatives across multiple high-volume lines
• Lead debug and failure analysis of field returns and fleet-level reliability events — identify systemic failure modes, develop containment actions, and drive permanent fixes back into design and manufacturing processes
• Partner with supply chain to review, identify, and qualify second-source electrical components to mitigate supply-chain risk and ensure continuity of supply without disrupting production
• Develop and maintain sustaining test strategies — including failure analysis workflows, screening methods, and data-driven disposition criteria — to protect outgoing quality
• Analyze manufacturing and field data at scale to identify trends, repeat-offender units, and systemic failure modes; translate findings into actionable design or process changes
• Willing to travel 4–6 times annually for week-long trips to manufacturer sites

Basic Qualifications

• 8+ years of experience developing and supporting hardware products
• Demonstrated experience leading cross-functional efforts across HW, FW, test, and manufacturing teams
• Working knowledge of server or complex electronic system architecture (PCB, power delivery, high-speed interfaces such as DDR4/5, PCIe Gen3/4/5)
• Hands-on experience with manufacturing test development, debug, and data analysis at scale
• Familiar with scripting (Python/Bash) for practical uses such as data analysis

Preferred Qualifications

• Experience working directly with Contract Manufacturers (CMs) or ODMs in a sustaining or production engineering capacity,
• Volume manufacturing — including yield management, failure analysis, root-cause investigation, and corrective/preventive action processes
• Knowledge of networking, storage, or Linux at a system level
• Track record of technical leadership in a matrixed, multi-site environment
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