Technical Customer Support Rep- Student

Description

Bright Data, the industry leader in the web data domain, is looking for students for a part-time Technical support Representative position. The position is part-time, in shifts that include nights, weekends and holidays. Location: Poleg, Netanya

Responsibilities

• Providing Bright Data's customers with timely and accurate technical support
• Independently understanding and solving technical problems using internal documentation
• Clarifying problem solutions to customers and providing them with the best workflows
• Interacting with other departments to clarify issues and escalate them when required

Requirements

• Computer Science / SW Eng. students with a strong technical background
• Basic programming knowledge of JavaScript, Python, or C .
• Customer oriented (direct communication with global customers)
• Organized with fast learning skills
• Super responsible and quick delivery mentality
• Fully proficient in English
• Willingness to work at least 3 shifts a week , including nights and weekends
• ***Technical customer support experience is a big advantage***