Customer Relation Representative

The role is responsible for maintaining ongoing relationships with end customers and business partners, ensuring a high level of service and operational support.

Responsibilities

• Preparing and sending price quotations.
• Processing customer orders.
• Managing collection-related activities.
• Providing telephone support and responding to customer inquiries.
• Updating customer information and transactions in the Priority ERP system.
• Working closely with the Finance, IT, and Technical Support teams.

Requirements

• Experience working with the Priority ERP system – Mandatory.
• Previous experience in administration and/or customer service – Mandatory.
• Proficiency with computer applications – Advantage.
• High level of English.
• Strong interpersonal and communication skills, with the ability to work collaboratively in a team.
• Fast learner with the ability to work independently.
• Service-oriented approach, ability to multitask, and perform well under pressure