Visits Coordinator and Guide, Department of Communications and Media Relations

Coordinating visits, documenting them in a computerized system, and responding to visitor inquiries via phone, email, social media, and the website.

Accompanying and guiding visitors during their visits, providing information about the Institute's history, current scientific research, and other relevant topics.

Promoting the visitor experience through social media and other marketing channels, in collaboration with the department's Marketing Communications (MarCom) team.

Providing basic technical support for multimedia systems, including checking their proper functioning at the beginning and end of each day.

Managing the souvenir shop, including product display, sales, inventory tracking, development of new merchandise, and operating the cash register.

Assisting with the implementation of a new visit booking system for the Visitor Center.

Collaborating with various departments across the Institute, as well as external suppliers and technicians.